Penn Security Bank utilizes the latest encryption technology to ensure the security of your Online Banking transactions across the Internet. In order to use Online Banking you must have Internet access with any Internet Service Provider and an SSL capable browser using 128 bit encryption.


FAQ:

-In order for our Online Banking site to work properly you must configure your browser to allow cookies and pop-ups from https://online.pennsecurity.com

-Windows Operating Systems Supported	Windows 2000, service pack 4 or higher Windows XP, service pack 1 or higher
-Windows Browsers Supported	Internet Explorer 6.0 or higher Mozilla Firefox 1.5 or higher

-Macintosh Operating System Supported	OS 10.3 or higher
-Macintosh Browsers Supported	Mozilla Firefox 1.5 or higher

-If you get the login screen and key in your Access ID and password and when you click Submit your browser comes back to the login screen without an error message, check for any toolbars or software that may be blocking pop-ups to our site.

-If you get a "page cannot be displayed" error message when clicking the "PS Online" or "PS Online Plus" login buttons, Delete your temporary internet files and retry.


-If you need additional assistance with online access, please check first that your computer meets the specifications listed above. If you are still having problems please call Online Banking Support at (800)327-0394, extension 2270 between the hours of 7:30 am - 4pm Eastern Standard Time, Monday through Friday.

When requesting assistance please be ready to provide the following information:

	*	Your Customer ID
	*	Date and time of problem
	*	Date and time of last successful logon
	*	Browser and version
	*	Operating system version
	*	The complete error message you encountered